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  • Joel Skingle
    Participant

    I am continually getting
    504 Gateway Time-out nginx
    and
    500 messages

    any advice! could it be a plugin issue.

    Also the site is running terribly slow


    Tom ( Support)
    Keymaster

    Hi Joel,

    This could be one of two things.

    1. Your server is running out of memory and is giving you the error. You may not have enough WordPress or suhosin memory on your site. There is a simple way to change these.

    WordPress memory guide

    If that doesn’t work, try upping you suhosin value value on your server. You will need to ask them to increase to the following suhosin value:

    suhosin.post.max_vars = 5000
    suhosin.request.max_vars = 5000

    Most servers have a higher value by default, the odd one or two are too low.

    2. There is a plugin conflict. I recommend de-activating each of your plugins one-by-one, accept Visual Composer, to find one that may be conflicting.

    If you are still having problems, please reply with your login details and I will take a further look for you.

    Kind regards,
    Tom

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