Home / Forums / DynamiX Support / Blank frontend and backend page

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  • Linea
    Participant

    Hi

    Just uploaded a perfectly working website to lineappelsine.com which now has turn into a blank html page.
    On loading the page the following internal server error is returned:

    [HTTP/1.1 500 Internal Server Error 573ms]

    Request URL: http://lineappelsine.com/
    Request Method: GET
    Status Code: HTTP/1.1 500 Internal Server Error

    Request Headers 20:22:49.000
    User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:38.0) Gecko/20100101 Firefox/38.0
    Host: lineappelsine.com
    DNT: 1
    Connection: keep-alive
    Accept-Language: en-US,en;q=0.5
    Accept-Encoding: gzip, deflate
    Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
    Response Headers ?573ms
    X-Varnish: 3269930582
    X-Powered-By: PHP/5.6.7
    Via: 1.1 varnish
    Vary: Accept-Encoding
    Server: Apache
    Date: Sun, 14 Jun 2015 18:22:50 GMT
    Content-Type: text/html; charset=UTF-8
    Content-Length: 20
    Content-Encoding: gzip
    Connection: keep-alive
    Age: 0
    Accept-Ranges: bytes
    No Response Body ?0ms

    Please give me some input if I need to change something on my page or if you’ll resolve the problem.
    Thank you in advance for your assistance.

    Linea

    Andy
    Andy
    Keymaster

    Hi Linea,

    It maybe a memory issue now. Try increasing the WordPress memory as per the guide here: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    If you’re still having issues, please post your FTP details and I’ll be happy to take a look at this for you.


    Linea
    Participant
    This reply has been marked as private.
    Andy
    Andy
    Keymaster

    I’m just taking a look now 🙂

    Andy
    Andy
    Keymaster

    I need access to the WP admin, however the details you’ve provided in the other thread aren’t working for WP.


    Linea
    Participant
    This reply has been marked as private.

    Linea
    Participant

    Hi Andy

    What would be the next steps?

    🙂

    Andy
    Andy
    Keymaster

    Hi,

    It appears to be working now. I think it was a combination of some plugins activated and the version of VC you were using. I updated DynamiX for you too, you were using 4.2.3 and not 4.3 🙂


    Linea
    Participant

    Thanks a lot Andy, that was a great help!

    Andy
    Andy
    Keymaster

    You’re welcome 🙂

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