Home / Forums / ePix Support / Blog Image chopped off

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts

  • Sujal Patel
    Participant

    Hello

    I seem to be having some issues with my Blog.

    1) Firstly my blog images seem to be getting chopped off.
    http://imgur.com/0B9HlUe

    2) Above the text there is a big white gap where the title of the page is supposed to be
    http://imgur.com/na8W91d

    3) When i open the “Stories” page on on mobile it shows it as empty however, when i click on the burger menu it directs me to the blog post.

    Thanks
    Sujal


    Sujal Patel
    Participant
    This reply has been marked as private.

    Hi @darksouljah

    Can you send over your site’s URL so we can check on this from our end?

    Regards,


    Sujal Patel
    Participant

    Hi

    Here is the URL

    http://www.zenmoments.co.uk

    Many thanks
    Sujal


    Sujal Patel
    Participant

    Hi Guys,

    Have you had any luck with this?

    Thanks
    Sujal

    Hi @darksouljah

    The login credentials you sent does not have admin access. Can you please change it to ‘Administrator’ so we can check on this further?

    Thanks!


    Sujal Patel
    Participant

    Hi Guys

    That’s now been done πŸ™‚

    If you could look into it as soon as possible that would be amazing!

    Thanks
    Sujal

    Hi @darksouljah

    Items 1 and 2 should be fixed now.

    For item #3, I personally check the ‘Stories’ page on multiple browsers and it seems to be working without any issues from my end.

    Can you please clear your browser cache and retry?

    Thanks!


    Sujal Patel
    Participant

    Hi,

    Thanks very much – Issue 3 was related to issues 1 and 2 somehow but that’s now been fixed as well πŸ™‚

    However I still can’t seem to get the title of the page to appear at the top of each of the individual posts?

    Thanks
    Sujal


    Sujal Patel
    Participant

    Hi Guys,

    Sorry one last thing I seem to be getting a massive gap on above the text of a blog:

    http://imgur.com/a/eHuxW (The red line/Red arrow)

    Any ideas why

    thanks again for your help – its very much appreciated πŸ˜‰

    Many thanks
    Sujal

    Hi @darksouljah

    Thanks for elaborating. To completely fix the empty spaces and the title not appearing, you must disable the Floating header for each of the posts.

    I have done it for http://zenmoments.co.uk/2017/04/ella/ and the title now appears and the large empty space is gone..

    While editiing each posts, just scroll down to ‘Page Config’ to disable the Floating Header.

    Regards,


    Sujal Patel
    Participant

    Thanks guys – very much appreciated…

    All seems to be working fine now πŸ™‚

    As always you guys have done an amazing job of getting back to me and getting my issues fixed πŸ™‚

    Cheers
    Suj

    You’re welcome, @darksouljah

    If you like the theme, please don’t forget to rate it at https://themeforest.net/item/epix-fullscreen-photography-wordpress-theme/5783556?s_rank=1

    Regards,

Viewing 13 posts - 1 through 13 (of 13 total)

You must be logged in to reply to this topic.