Home / Forums / DynamiX Support / Buddypress Profile Crop Not Working

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  • Ben
    Participant

    my website is dormnextdoor.com and I am running version 4.2 of the Dynamix theme and 2.2.1 of Buddypress on WP 4.1.1. For some reason I am not able to crop the profile picture at any time. I tried all the troubleshooting stuff, no luck. More research seemed to think it was a problem with jquery. Any help would be great, thanks!

    Andy
    Andy
    Keymaster

    Hi Ben,

    I would suggest trying the following, add a maintenance plugin whilst attempting these so it does not affect your visitors.

    1. Disable all other plugins to see if it’s not related to any of them.
    2. Switch to the TwentyFourteen / TwentyFifteen theme ( WordPress default ones ) and see if the issue happens then, if it does, it’s BP related.

    If none of them work, please post your WP login details and I’ll take a look. Please explain the exact procedure you’re using to replicate the issue, thanks.

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