Home / Forums / DynamiX Support / Cannot redeclare acoda theme update

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  • nippon-touch
    Participant

    Hi,

    I can’t access to the personalize theme page’s.
    It’s same with 5.2 or 5.3 version theme.

    Error message :
    Fatal error: Cannot redeclare acoda_theme_update_admin_notice() (previously declared in /var/www/web/wp-content/themes/DynamiX-WordPress/DynamiX/options.php:1459) in /var/www/web/wp-content/themes/DynamiX-WordPress/DynamiX/options.php on line 1457

    Please would you like to tell me what i suppose to do ?
    Regards.

    Hi @nippon-touch

    Can you please specify where you are seeing this error and elaborate further on the issue so we can check?

    Thanks!


    nippon-touch
    Participant

    Thanks for your answer,

    I see it in back office when i try to go to appearance > Personalize


    nippon-touch
    Participant
    This reply has been marked as private.

    Hi @nippon-touch

    Can you send us your login credentials so we can check on this further?

    Regards,


    nippon-touch
    Participant
    This reply has been marked as private.

    Hi @nippon-touch

    Visual Composer on demo.nippon-touch.com was outdated and the active theme was version 5.2.

    I have reinstalled the newest version of Visual Composer and switched the theme to the 5.3 version on your site and ‘Customize’ is now working.

    Can you please check and confirm from your end?

    For the live site, all you need to do is update the theme and reinstall the newest version of Visual Composer on the updated theme and it ‘Customize’ should start working again.

    Regards,


    nippon-touch
    Participant

    All works fine on demo version, i will update the active soon.
    Thanks for support.

    It was the first time that a theme give me a white page when reslider is not update.

Viewing 8 posts - 1 through 8 (of 8 total)

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