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  • Paul Growns
    Participant

    Hi, Since the 2.1 update my carousel slider on the front page of the website is not showing any images.

    ideviceart.com

    All images are 1440×900 and were showing on 2.0.1

    All plugins have been updated

    Can you shed some light on why this has happened please?

    Thanks

    Andy
    Andy
    Keymaster

    Hi Paul,

    It doesn’t appear to be an issue with the version, they’re working okay here: http://acoda.com/epix/carousel/

    It appears to be missing a height on your page. I’m wondering if there is a plugin interfering. Can you try disabling all plugins to see if that resolves it.

    If not, please post up your WP login details and I’ll investigate for you.


    Paul Growns
    Participant
    This reply has been marked as private.
    Andy
    Andy
    Keymaster

    I’ll look into this further, it appears to be related to the ratio. I’ve switched it to 3:2 and it’s working now. It just seems to be 16:9.

    I believe it’s due to a bug in Visual Composer. I’ve been keeping an eye on a few threads on the Visual Composer developers list and developers have stated that default values are being accepted.


    Paul Growns
    Participant

    Ah ok, thanks Andy

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