Home / Forums / You Theme Support / Customize page 'fatal error'

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  • benbrewis

    Hi, I’ve installed and now re-installed the You child theme (along with parent) which looks great for our needs. Most things work well except when clicking ‘Customise’ the following error occurs:

    Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 16 bytes) in /home/content/55/7749155/html/DMAGS/wp-includes/class-wp-customize-section.php on line 160

    This renders the theme unusable for now, so I will have to grab another theme until this can be sorted out.
    I’ve updated everything
    Could it be due to memory from our GoDaddy server?

    Here’s the list of plugins activated;
    ACODA Counters
    ACODA Gigatools VC Add-on
    ACODA Pricing Table ( VC )
    ACODA Typewriter
    Contact Form 7
    Google Analytics by MonsterInsights
    Portfolio Post Type
    Slider Revolution
    Ultimate Addons for Visual Composer
    Visual Composer Clipboard
    WPBakery Visual Composer

    Hi @benbrewis

    Your server maybe set to a low memory value. You can increase this value by following this guide here: https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP



    Much appreciated, that sorted it, thanks.

    You’re welcome, @benbrewis

    Please don’t hesitate to contact us back if you encounter any issues.


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