Home / Forums / ePix Support / email icon link not working

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  • Noora
    Participant

    Hello, when I click the email link in the sosial share (very top next to “i” icon) it just opens a blank browser window with mailto:xxx@xxx.xx in the URL field.. so it does not open email client. same in your own demo. I also saw someone else asking this but no answer.


    Tom ( Support)
    Keymaster

    Hi,

    Do you have a link to your site with this icon on it so I can test it quick? Where on the demo site is this located too? You will need to fill in your own email address under Appearance > Theme Options > Social Media > Email.

    Kind regards,
    Tom


    Noora
    Participant
    This reply has been marked as private.

    Tom ( Support)
    Keymaster

    Hi,

    When clicking the email link, this opens right up in Mail for us. Do you have a Mail application set up on your computer?

    Kind regards,
    Tom


    Noora
    Participant

    Hello, yes I have, but I tested the site in another computer and it works, so there is something funny going on with my mailclient.. thanks for testing and reporting!

    -Noora


    Tom ( Support)
    Keymaster

    No worries, thank you for coming back to us.

    If you are happy with the theme, please take a second to rate the theme 5 stars here.

    Much appreciated 🙂

Viewing 6 posts - 1 through 6 (of 6 total)

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