Home / Forums / ePix Support / Enquiry Form – no thankyou message / or email sent

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  • swu303
    Participant

    Hi, ive been testing my enquiry form and it doesn’t seem to be working?
    after submitting a few test emails im not greeted with the thankyou text and i receive no email to the address ive set up.

    After i try to send a email the page refreshes and has /# at the end

    Have i missed something out of the set up on this?

    Thanks

    • This topic was modified 1 year, 8 months ago by  swu303.
    Andy
    Andy
    Keymaster

    Hi,

    It depends on your server setup, it’s very rare it doesn’t function. The most viable solution is to use Contact Form 7 instead of the enquiry form.

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