Home / Forums / ePix Support / Epix Theme and Visual Composer issues

Viewing 15 posts - 1 through 15 (of 20 total)
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  • Peter Stanbury
    Participant

    Yesterday Themeforest requested that I upgrade visual composer to 4.7.4 because of 9 security issues. Today I upgraded the epix theme 2.1.2 and reinstall VC and the Revolutionary Slider plugin. I know I have to do that from within the theme because other upgrades have caused issues before. Now our site does not display in the browser. Turning off all the plugins one after another the only one causing a problem is the VC. The site displays as a jumbled mess. VC is working well on my other site with another theme so it is not that at fault the two are notr in any way contingent on the other. Can you look at what may be the problem. I seem to recall that Epix uses some kind of customised VC. We have a white screen at http://www.escape-books.co.uk and people here are getting upset with me! You have sorted things out in the past so I hope you can help this time.

    Chris
    Chris
    Participant

    Same issue on my site. Reverted back to previous version for now.

    Same issue on my site. But I don’t know how to revert back to previous version of Visual Composer.
    For now my site is KO.
    I’m very worried !!

    Can anybody help me ASAP ?

    Chris
    Chris
    Participant

    @josep If you have theme version 2.1.1 just ftp it over the new (2.1.2) one. Deactivate & delete visual composer und install this plugin via admin panel again. It is included in epix and visible after delete visual composer plugin. All settings should be save on your database.

    May this help you for now.

    Thanks Chris but the problem is that I have already installed the new version of Epix (2.1.2) and I don’t know how to revert back to version 2.1.1

    With Visual Composer version 4.7.4 I’ve lost all pages except my Home page (does not display in the browser).
    For example:
    http://jbrunetfoto.net/about-me/?lang=en
    http://jbrunetfoto.net/moda-i-retrat-fotografia/
    http://jbrunetfoto.net/producte-ecommerce-packshot-fotografia/
    etc, etc, etc

    This is a serious problem for me because I have customers entering the Web at this time and my professional image and my work are seriously affected.
    I need an very urgent solution of the technical managers

    Kind regards (and thank you Chris)

    This reply has been marked as private.
    Andy
    Andy
    Keymaster

    Hi Guys,

    I’ll release another update shortly. For the time being please do the following:

    Please edit the following files:

    ePix/lib/inc/shortcodes/styled-boxes.php
    ePix/lib/inc/shortcodes/text-slider.php

    And remove the following line:

    $output = $this->startRow($el_position) . $output . $this->endRow($el_position);

    Where are these files please?
    In my ftp server? But where?
    Regards,
    Josep

    Andy
    Andy
    Keymaster

    They should be in /wp-content/themes/ePix/…

    Ok,
    This works for now.
    What stress !!
    Thanks

    Chris
    Chris
    Participant

    Thanks Andy. Works now.


    Woojin Kim
    Participant
    This reply has been marked as private.

    Markus Gath
    Participant

    Worked yesterday,… but today all content is gone again 🙁

    Please edit the following files:

    ePix/lib/inc/shortcodes/styled-boxes.php
    ePix/lib/inc/shortcodes/text-slider.php

    And remove the following line:

    $output = $this->startRow($el_position) . $output . $this->endRow($el_position);


    Markus Gath
    Participant

    I now dowloaded the newest Epix-Theme form themeforest (files-datet 13.10.2015 13:47)
    Still no content shows up on my website 🙁

    Andy
    Andy
    Keymaster

    Hi Markus,

    Do you have a link to your site please. The latest version definitely resolves these issues – please ensure you’ve updated visual composer too, by following these instructions: http://acoda.com/troubleshooting-guide/

Viewing 15 posts - 1 through 15 (of 20 total)

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