I just purchased this theme and as I followed the directions after the install, I received the following message when trying to install the Visual Composer plug in –
Unpacking the package…
Installing the plugin…
Destination folder already exists. /home/protrainer/public_html/wp-content/plugins/js_composer/
Plugin install failed.
Are you using Multisite? If so, you’ll need to delete it from the Network admin. If you’re not, please access your site via FTP and delete the the plugin within the wp-content/plugins/ folder – it’s named js_composer.
If there is no plugin there, please post your WP login details and I’ll take a look for you.
You must be logged in to reply to this topic.