I’m going to push out a new update shortly. Visual Composer removed a function and because I didn’t get to test it fully, I didn’t see the error being caused.
Please edit the following files:
And remove the following line:
$output = $this->startRow($el_position) . $output . $this->endRow($el_position);
I have done this little fix. It does fix the white screen issue, although when you go to your pages edit mode and try to add new elements with Visual Composer nothing happens.
Also in the page edit section all the Visual Composer icons are appearing at the bottom area. Instead of appearing in the pop up window when you choose to add new element.
is it possible to mention the version number of the update in the subject line when you send out an email?
I see there is a minor issue with 5.0.3 and that you will push out a new update shortly? I guess the latest email that has been send out concerns update 5.0.3?
Hi Andy I installed the theme yesterday and the page came out blank . Also VC is not loading as well.. I tried to find those codes you mentioned to delete but they were not found in my library. Can I know what I can do to make it work?
The address is re-genministries.com
- This reply was modified 2 years, 4 months ago by Joshua Teo.
Hi – I am having the “blank page” problem and I don’t have access to the code to fix the problem. I bought the Theme from Themeforest and the Envato WordPress Toolkit plugin only has the new version 5.0.4 Theme. I have tried to deactivate the plugin and reinstall 5.0.1 from my desktop, but every time I try to activate it the connection resets.
When is the update out? Or can you let me know what to do to fix it? My site has been blank for over a week.
Thank you for any help you can give me!!!
The site is raymondhayden.net.
FYI, I am getting a notice that says I’m supposed to update Revolution Slider and Visual Composer. Supposedly I’m supposed to ask for the Revolution Slider file from you? I can’t find how to upgrade Visual Composer. I seem to have deleted it and don’t see where to upgrade.
In order for me to help, I’d need to login and enable the Theme. The good news is it that it’s not the actual theme, it’s something on the page that’s causing the white page. That could be something as simple as a Gallery needing the data source re-selecting.
Please create a new topic and reply to it with your WP login details and I’ll investigate for you.
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