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  • controluce
    Participant

    Hi,
    I have some problems with my site:

    1) The most important: the FB pixel.
    I’ve installed the pixel, the problem is that it doesn’t work. The FB plugin for Chrome shows this error:

    “ERRORS
    The Facebook pixel code on this page didn’t load, so no information was sent to Facebook”

    How can I solve this problem? It’s quiet urgent!

    2) I can’t understand why I can’t see some bolded words on Chrome from PC. I can see that words correctly browsing on mobile and on Safari (from PC), but this doesn’t work on Chrome from PC.
    I’ll show you an example:

    Bold/no bold

    Thank you!

    Hi @controluce

    Can you please send over your site’s URL and login credentials so we could personally check on this from our end?

    Regards,


    controluce
    Participant
    This reply has been marked as private.

    controluce
    Participant

    Is anyone there?

    Hi @controluce

    What version of Chrome are you currently using? Have you tried reinstalling it? I check the site on Chrome from our end and bold seems to be working without any issues as seen here: http://prntscr.com/gnjidc

    For the Facebook Pixel, how did you integrate it? Have you considered using a plugin like https://wordpress.org/plugins/facebook-conversion-pixel/ ?

    Regards,


    controluce
    Participant

    Ok, thank you for your answer. I downloaded the plugin and now the pixel is working!

    My chrome version is the latest. The bold is still not working, but if you can see it, also the other people can do. Maybe it’s a “problem” about my pc, so it’s not important!

    Thank you for the help!

    You’re welcome, @controluce

    Please don’t hesitate to contact us back if you encounter any issues.

    Regards,

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