Home Forums DynamiX Support Fontawesome Unavailable Error

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  • #88341

    Gareth Chapman
    Participant

    I’m getting errors on page load on the front page of the site as shown on the attached image. The error indicates that the font is unavailable but it does appear when I ftp in and check the directory.
    Anyone have any ideas?
    null

    #88344
    Edcel
    Edcel
    Moderator

    Hi @grtc23

    You opened another ticket which has been fixed. Is this issue still pending or has this been fixed?

    Regards,

    #88360

    Gareth Chapman
    Participant

    No, it hasn’t been fixed – still showing on my site.
    I get:
    http://knaresborough.co.uk/wp-content/plugins/js_composer/assets/lib/bower/font-awesome/fonts/fontawesome-webfont.woff2?v=4.5.0
    Failed to load resource: the server responded with a status of 404 (Not Found)

    #88370
    Edcel
    Edcel
    Moderator

    Hi @grtc23

    Have you tried to deactivate and delete Visual Composer and reinstall it from the ‘Install Plugins’ on ‘Theme Options’? If not yet, can you please do it?

    Thanks!

    #88383

    Gareth Chapman
    Participant

    I have now deactivated and deleted. I wasn’t able to install via the Install Plugins as the file is too large so I did an FTP and reactivated.
    I’m actually now getting an additional error – see ascreenshot.

    #88397
    Edcel
    Edcel
    Moderator

    Hi @grtc23

    Can you send us your login credentials for us to check on this further?

    Regards,

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