Home / Forums / DynamiX Support / Greetings – VC Issues

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  • Wicked Design
    Participant

    Hey guys, I’m an old pro with Dynamix. However, I have a Visual Composer issue I can’t resolve. It won’t install, and I’m aware of all of the usual methods to get it to work. When installing, I get the following:

    Installing Plugin: Visual Composer
    The plugin does not have a valid header.
    Unpacking the packageā€¦
    Installing the pluginā€¦
    Destination folder already exists. (I removed domain name) /httpdocs/wp-content/plugins/js_composer/
    Plugin install failed.

    Any help you can provide will be greatly appreciate!
    ~Dave

    Andy
    Andy
    Keymaster

    Hi Dave,

    The error above is stating that the folder already exists on the server. So there must be a version still in the /wp-content/plugins/ directory on the server. It should also show in WP Admin > Plugins. If it is, please delete it and it should then install fine.

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