Home / Forums / DynamiX Support / Grid Gallery Lightbox Video Thumbnails Not Working

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  • AeroComputers
    Participant

    I've got the correct URL placed in the post image source location, but for some reason the images are not being found when called up by the post as a thumbnail or from within the post. When I place the image url in the post body it displays properly in the post but still not as a thumbnail for the video.

    When I disable timthumb the thumbnail works in the grid gallery, and shows up at the top of the post. When I re-enable the script the thumbnails do not work again. However another post that has no video but images in the same grid gallery, the thumbnail works and opens the image in lightbox. Additionally when I look at the code created by wordpress and the theme with timthumb enabled, the image link appears to be correct.

    Any ideas?

    Andy
    Andy
    Keymaster

    Hi,

    What is the image path you're using? Can you provide links as well. 


    AeroComputers
    Participant

    Sure. The image path for the "Fire and Incident Mapping" post is: 

    http://content.bitsontherun.com/thumbs/FN7lgZRG-480.jpg

    Although I tried uploading the image to the website server and no luck there.

    The page where this is occuring is:

    http://0344bca.netsolhost.com/blog/demo-videos/

    FYI, I have not taken the time to update the video and thumbnail URLs for all posts, just "Fire and Incident Mapping" and "High Altitude Surveillance". That's why there's so many blank spots in the grid gallery currently.

    Andy
    Andy
    Keymaster

    Hey,

    That's why it's not working, the image is on a different URL to the one the theme is on. For timthumb to function the image has to be on the same domain or you need to add the domain to the safelist (see documentation). 

    Hope that sorts it. 


    AeroComputers
    Participant

    That was the issue. 

    Thank you so much for setting me on the right path! I'd been tearing my hair out.

    The documentation at http://www.binarymoon.co.uk/2010/08/timthumb-part-2-external-websites/ was simple and easy to follow.


    AeroComputers
    Participant

    Now I've discovered that the lightbox for the video is not working from the thumbnail in the grid gallery. The prettyPhoto shows a loading icon that never goes away. Any thoughts?

    Andy
    Andy
    Keymaster

    The only time I've seen it not working is when the image is far too big and it can't load it. What size are the images?


    AeroComputers
    Participant

    The images are 320×480, but it should be loading the video into Prettyphoto. Ironically I've got a link to open the prettyPhoto video in the posts that works fine…

    Andy
    Andy
    Keymaster

    Can you provide a link so I can see what is happening then – there maybe a conflict with a plugin? 


    AeroComputers
    Participant

    Sure thing. 

    The page where the videos are not loading into prettyPhoto is:

    http://0344bca.netsolhost.com/blog/demo-videos/

    An example of a post where the video is loading into prettyPhoto:

    http://0344bca.netsolhost.com/http:/0344bca.netsolhost.com/axsys-high-altitude/#!prettyPhoto/0/

    Andy
    Andy
    Keymaster

    Hi,

    What is the URL of the video you're using? That last link you've provided is a bizarre URL, why does it have the domain twice?


    AeroComputers
    Participant

    The URL of the video placed in the post video content dialog is:

    http://content.bitsontherun.com/videos/UPiCg3zu-MWOKUt9f.mp4

    Also the link URL is fixed:

    http://0344bca.netsolhost.com/axsys-high-altitude/

    As a double-check I put 'content.bitsontherun.com/videos/' in the allowed directory dataset for timthumb.

    Andy
    Andy
    Keymaster

    AeroComputers
    Participant

    I've swapped out the redirect for the actual video link URL in the post and seen no change in the results on the demo-videos page. I made sure to clear the cache. Any other things I could try?

    Again, the Prettyphoto works just fine on the video hidden in an iFrame in the post itself. I'm using the bitsontherun shortcode there.

    Andy
    Andy
    Keymaster

    Have you tried another video? Try this for example, this will show whether jw player is working properly or not http://1.s3.envato.com/files/9283020/Preview_Video.flv

Viewing 15 posts - 1 through 15 (of 24 total)

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