Hi, my client has found that he can’t save changes to widgets in Customizer. He is trying to change the Northvantage Widget Gallery to display Post Categories and to select a category. When we select ‘Post Categories’ and tick a category, a loading icon appears at the bottom of the screen forever and there is no ‘Save’ option. We can’t click the ‘Save’ button at the top of the page as it is greyed out.
Screenshot available at: http://with-omraam.com/wp-content/uploads/2015/07/wIDGET.png
How can we edit the widget?
It sounds like a plugin conflict. I’ve tested on my servers and it doesn’t appear to experience this issue. Please try disabling all plugins apart from the Visual Composer to see if it then works. If it does, please enable the plugins one-by-one to see which one is causing it.
Failing that, please post your WP login details and I’ll take a look for you.
Hi, it is definitely not working in Firefox or Chrome. You can see a screenshot of the problem at: http://screencast.com/t/K8uA1QeA1
In this screencast, I repeatedly select multiple categories and then click Save and it immediately loses some of my selections.
It should have been implemented to store ID’s of the categories originally and not the names. However, when developing it over 5 years ago, it was a method that wasn’t thought through completely ( slug vs name mismatch for example ) and ended up having to stick with it because if I change to ID’s now, when a user updates, they’ll lose all their category settings.
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