September 2, 2016 at 2:53 pm #91736
My Home page becomes white after I add Stage Slider element.
PieroSeptember 3, 2016 at 1:23 pm #91745
I checked your site and I do not see any issue. Can you please specify which part of the page or you can send us screenshots for us to check further?
Also, please include your login credentials on your reply.
Regards,September 3, 2016 at 5:39 pm #91748September 4, 2016 at 2:08 pm #91755
We see the issue now.
Can you please send over your FTP login credentials so we can enable debugging on your site?
Regards,September 4, 2016 at 2:50 pm #91759September 5, 2016 at 12:20 pm #91767September 5, 2016 at 2:02 pm #91771September 6, 2016 at 1:24 pm #91789
Can you try to reupload a new copy of the theme? Even with all the plugins disasbled, and just Stage Slider on the page, it still goes into a blank page. It’s possible the themes are corrupted, causing the issue.
Regards,September 6, 2016 at 1:37 pm #91791
Do I have to reinstall the current demo or to reset the site?September 7, 2016 at 1:23 pm #91806
There’s no need to reinstall the demo or reset the site. You just need to delete the theme and re upload a new copy. Please save backup a database before doing anything.
Regards,September 7, 2016 at 2:46 pm #91813September 8, 2016 at 2:51 pm #91847
We have tested this as well and the issue persists. I have forwarded this to the developer for further review.
We will get back to you once we have more information on this.
Regards,September 9, 2016 at 2:00 pm #91870
It looks like the issue is with your images’ Title/Text breaking the shortcode because if I set the ‘Content’ on the Stage Slider Settings to just ‘Image’, the slider will work without any issues.
I uploaded a ‘sky’ image, and I have tried to set the Content setting of the slider to ‘Image’, ‘Text + Image’ and ‘Title + Image’ and the slider works without any issue.
RegardsSeptember 9, 2016 at 4:09 pm #91874
Ok. Thank youSeptember 10, 2016 at 11:29 am #91882
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