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  • Hi @sandermeuwese

    Can you please resend your login credentials so we can check on this further because the old login you sent do not work anymore.

    Thanks!


    sandermeuwese
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    Hi @sandermeuwese

    The login you sent does not have admin access. Please update the access to administrator from subscriber for us to test this further.

    Regards,


    sandermeuwese
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    sandermeuwese
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    Hi @sandermeuwese

    You are currently using an old version of the theme. Before we proceed with troubleshooting this, can you please update the theme? Once done, update Visual Compioser and Revolution Slider as well which should be bundled with the updated theme files.

    Thanks!


    sandermeuwese
    Participant
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    Hi @sandermeuwese

    The easiest way to update the theme is through Envato Toolkit Plugin. For more information on this, you can refer to this link for guidelines: http://docs.acoda.com/you/2016/03/10/updating-the-theme/

    Regards,


    sandermeuwese
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    Hi @sandermeuwese

    Category Selector should now be fixed.

    You can only use Envato Toolkit Plugin in updating ThemeForest themes.

    It is not necessary to buy a license for Visual Composer and Revolution Slider because both plugins will still work even though it is not premium.

    Regards,


    sandermeuwese
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    Hi @sandermeuwese

    It is best that you coordinate with your hosting provider for any backups of the database as that contains the widgets on your sidebar and footer. If they do not have a backup, you will need to manually recreate them.

    For the theme credit and Copyright, you can ovewrite the default values for it by adding your own via Appearance > Theme Options > Footer then add text to the ‘Left Column’ and ‘Right Column’ box.

    Regards


    sandermeuwese
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    Hi @sandermeuwese,

    It looks like it was set as the background for the row with ‘Wie?’ as header. You can just remove it manually if you do not need it.

    Thanks!


    sandermeuwese
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Viewing 15 posts - 16 through 30 (of 77 total)

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