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  • Mark Bealo
    Participant

    Received this error: Failed connect to marketplace.envato.com:80; Connection refused

    Any suggestions on how to fix it?


    Tom ( Support)
    Keymaster

    Hi Mark,

    It looks like Envato.com may have been down at the time of your install. Please can you confirm you are still experiencing this issue?

    Kind regards,
    Tom


    Mark Bealo
    Participant
    This reply has been marked as private.

    Mark Bealo
    Participant

    Could it be that the firewall at the college is preventing the connection on port 80? Just a thought, though that doesn’t sound right to me at all.


    Tom ( Support)
    Keymaster

    Hi,

    It may be the firewall but unfortunately this would be a question for Envato as we have no control over the plugin. You can always update the theme via FTP.

    Hope this helps.

    Kind regards,
    Tom

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