Home / Forums / ePix Support / Issue on Safari when we click on browser back button

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  • Cyrille Levieux
    Participant

    Hi,
    We’ve got an issue only on safari on a mac. When we go to our website and click an internal page, if we click on the browser back button to go to the previous page, the site shows a loading animation and the previous page is never displays.
    You can test our website on http://www.divein.fr
    This issue has been tested on two different macintosh.
    This is a very important issue for our customers. So, what can we do.

    Thanks for your reply.

    Andy
    Andy
    Keymaster

    Hi Cyrille,

    That’s strange – please try disabling the “Preloader Animation” via Appearance > Theme Options > General. Let me know if that resolves the issue.


    Cyrille Levieux
    Participant

    Thanks for your quick reply Andy. Your tip solves our issue. Many thanks. Also It seems these deactivation increase display perfomances. So, this preloader looks a little buggy… Maybe a thing to solve in your next release.

    Thanks Andy.

    Andy
    Andy
    Keymaster

    Hi Cyrille,

    It appears to be just Safari that’s doing it. The code is pretty standard so it maybe something Safari has altered in the recent version.

Viewing 4 posts - 1 through 4 (of 4 total)

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