Home / Forums / ePix Support / Issue with Blogpost Featured Image

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  • Walter Welte
    Participant

    Hey there, I am currently working on an installation for my client on his new website (www.ben-moll.com) and I recently installed your theme. Everything seems to work fine so far except one thing: The images on blog posts seem do not seem to work. This is just because of one strange reason. The image has a link where the base URL gets doubled like http://www.ben-moll.com/www.ben-moll.com/wp-content/uploads... etc.

    Since all other Links and images do work propperly I am wondering if you could help.
    Thank you very much in advance.

    Example for the blogpost: http://www.ben-moll.com/2013/06/meme-ueber-digitale-reproduktion-und-virales-marketing/
    Example for a working image: http://www.ben-moll.com/ueber-biographie/


    Tom ( Support)
    Keymaster

    Hi,

    It seems that the image that is working is not located at your root address. Do you have files located in another place? What settings do you have for Settings > General > Site URLs?

    Please could you set your reply to private and include your login details so I can take a further look into this for you?

    Kind regards,
    Tom


    Walter Welte
    Participant
    This reply has been marked as private.

    Tom ( Support)
    Keymaster

    Hi,

    Try temporary clearing out your htaccess file as this could be causing issues. If that doesn’t solve anything I will take another look.

    Kind regards,
    Tom


    Walter Welte
    Participant

    Hi Tom,
    sorry but that did not fix the problem. I started with a plain .htaccess file and just included the standard wordpress permanent link entries.
    Could you please have another look.

    Thank you very much,
    Ben

    Andy
    Andy
    Keymaster

    Hi Walter,

    The only thing I can think of is that it’s the image resizing script. See if disabling the Image Resizer via Appearance > Theme Options > General > Image Resizer.

    It maybe your server doesn’t get on well with the script.


    Walter Welte
    Participant

    Sorry but there is no effect after deactivating the Image Resizer.

    Andy
    Andy
    Keymaster

    Hi Walter,

    What about if you switch to the twenty thirteen image and try setting a feature image then?


    Walter Welte
    Participant

    well, as already described:
    with any other installed themes, using featured images is no problem at all and you may test it on your own at any time since you got an account. It’s just your theme that seems to mess up for some reason the path to the image.
    Do you have any other idea what it could be?

    Andy
    Andy
    Keymaster

    I’m taking a look now, I can only apologies for the inconvenience – no one else has reported this, something about your setup is unique.


    Walter Welte
    Participant

    thank you so much for your help in advance.

    Andy
    Andy
    Keymaster

    Okay, very strange – after de-activating all plugins the featured image started working. I enabled one by one to find the culprit, however all of them are re-activated and it’s still working. Something may have just been confused and de-activating all the plugins resolved the issue.

    You can see it working here:

    http://www.ben-moll.com/en/2013/12/test/

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