Home / Forums / You Theme Support / Logo not responsive in IE

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  • joejubee
    Participant

    Hello. I just noticed that the header logo is not responsive in IE.
    http://mydadtherocketscientist.com
    Please advise. Thanks!!

    Hi @joejubee

    I checked your site in IE and I do not see any issues at all with the header logo. Can you please elaborate on what you mean by ‘not responsive’? Can you send screenshots so we can check further on this from our end?

    Regards,


    joejubee
    Participant

    So, the logo in IE is shown in full size and does not resize at all. Here’s an image:
    https://www.dropbox.com/s/o4szfq0wg0557jw/screen.jpg

    and here’s a video: https://www.dropbox.com/s/hi60qde0xmxiwfi/Screen.mp4

    Basically, the image for the logo that was uploaded is 2614 × 840 and when viewed in Chrome or FF, it is responsive and scales down or up, depending on the screen size. In IE however, it does not change size at all. It just displays at full resolution.

    Thanks!

    Hi @joejubee

    I checked again your site in IE and the logo works fine. It resizes when I change the screen size. Here’s the screenshot: http://tinypic.com/r/2pq5jx5/9

    What version of IE are you using?

    Regards,


    joejubee
    Participant

    I’m using IE 11. I have tried it on multiple systems all with IE 11 and see the same thing.
    Thanks.

    Hi @joejubee

    I see the issue now. It is best to reupload a copy of the logo with the correct dimensions. Currently, the dimensions on the logo is overkill to what you need. This will not only help fix the issue, it will optimize your site further since your site will now be loading a smaller logo instead of a large image being fitted on a small container.

    The correct dimension should be 1043px x 335px.

    Regards,


    joejubee
    Participant

    Ok, I’ve resized the logo and it is still doing the non-resizing in Internet Explorer 11.
    I’ve confirmed that the issue does not happen in IE 10, so this appears to be an IE issue.
    Any suggestions?

    Hi @joejubee

    Have you tried to clear your browser cache? I checked from my end and the logo now loads with the correct dimension on IE11.

    Regards,

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