Home / Forums / You Theme Support / logo not showing on mobile devices

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  • Author
    Posts

  • Busisiwe
    Participant

    Hi,

    My logo is no longer showing on mobile devices. I am using the Classic metro theme. How can I correct this?

    Hi @busisiwe

    Can you send over your site’s URL and login credentials so we can check on this further from our end?

    Regards,


    Busisiwe
    Participant
    This reply has been marked as private.

    Hi @busisiwe

    This should now be fixed.

    Can you please clear your browser cache or use an incognito/private window and confirm if everything looks good from your end?

    Thanks!


    Busisiwe
    Participant

    Hi,

    Nothing has changed: the logo appears while the page is loading and appears as a text after the page has loaded. I have cleared my cache and I also tried using a different phone.


    Busisiwe
    Participant

    Hi,

    Any update on resolving this issue?

    Hi @busisiwe

    Can you please first update the theme as there is a new version for it? If the issue persists after the update, please give me permission to disable your plugins so we can check if any of them is causing the issue.

    Thanks!

Viewing 7 posts - 1 through 7 (of 7 total)

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