123-reg have shut down one our WP sites running Dynamix. They have said:
‘There appears to be malicious code injected in the following file: ./wp-content/themes/DynamiX/header.php Please can you replace this file or explain the purpose of the code.’
The file has already been replaced from a clean back-up. Any ideas?
What version of the theme was being used? That shouldn’t happen unless it was an older version ( there was a Revolution Slider flaw about a year ago ).
The other flaw was in an image resizing script ( timthumb ). However, this was removed a couple of years back.
It was an older version of Dynamix. Unfortunately I can’t tell you which one as I can’t get into the back-end! Can I tell from the files I have backed up?
I was hoping to update the theme once I was allowed by in.
Could I load via ftp the latest version of Dynamix?
Yes, I would upload via FTP, depending on what version it was, you may have to make some changes for it to display fully. Things like re-selecting the Gallery datasource etc.
As long as you didn’t modify the core theme, it should be fairly straight forward.
You can tell what version it is by going to DynamiX/style.css and it should say the version number at the top.
Usually when VC can’t install is when there is a Child Theme active. If that’s the case, switch back to the main theme and then activate / install the plugin. If that’s not the case, one more thing is that the wordpress memory might be too low. http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
If you’re still experiencing issues, please post your WP login details and I’ll take a look for you.
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