Home / Forums / You Theme Support / Media Library is not loading in Grid View and Unable to manage featured images

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts

  • shickenterprise
    Participant

    My media library does not load in grid view therefore I am unable to modify featured images or view files in the media library. I have the latest version of wordpress and the theme and it hasn’t been working on multiple computers.


    shickenterprise
    Participant
    This reply has been marked as private.

    Hi @shickenterprise

    Just to confirm, are you only seeing a blank white screen on Media Gallery? Because I just tested this on my end, and here’s what I have on my screen: http://tinypic.com/r/33xey4p/9

    If yes, this is not an issue with the theme. Can you grant us permission to disable the plugins to check which one’s causing this?

    Regards,


    shickenterprise
    Participant
    This reply has been marked as private.

    Hi @shickenterprise

    I just tested again your site and the media library is now working and was able to set a featured image. I uploaded a sample image for you to check.

    Regards,

Viewing 5 posts - 1 through 5 (of 5 total)

You must be logged in to reply to this topic.