Home / Forums / DynamiX Support / mobile and tablet view menu issue

Viewing 15 posts - 1 through 15 (of 24 total)
  • Author
    Posts

  • Mandeep Lalli
    Participant

    i have installed dynamix 4.0.1 theme and the menu button on responsive view does not work.


    Mandeep Lalli
    Participant

    it is the floating menu that isnt working


    Tom ( Support)
    Keymaster

    Hi,

    What exactly isn’t working? Do you have a link to your site so I can take a further look? Do you have any cache plugins on your site? If so, try flushing the cache on them.

    Kind regards,
    Tom


    SocentFr
    Participant

    Hello Tom and Andy,

    I have the same problem apparently.
    When I look at my site on your smartphone, the menu is present on the PC but it is no longer visible on tel.
    This problem appeared after the last update you posted. I thought the patch to fix the menus on tablets solve the problem, but it is not always present.
    Maybe it is a configuration error, but I missed it in this case.

    Kind regards,
    St├ęphane.


    Tom ( Support)
    Keymaster

    Hi,

    Please can you reply with your website URL and login details so I can see exactly what is going on. Please set your replies to private too.


    Mandeep Lalli
    Participant
    This reply has been marked as private.

    Tom ( Support)
    Keymaster

    Hi guys,

    I see what you are referring too now.

    We discovered this problem and released a silent update for DynamiX. If you can update, the code will be there but it will still say DyanamiX 4.0.1.

    There is also a fix for this here.

    Hope this helps.

    Kind regards,
    Tom


    Mandeep Lalli
    Participant
    This reply has been marked as private.

    SocentFr
    Participant
    This reply has been marked as private.

    Tom ( Support)
    Keymaster

    Hi Mandeep,

    We discovered this problem and released a silent update for DynamiX. If you can update, the code will be there but it will still say DyanamiX 4.0.1.

    @SocentFe, It looks like you have a WordPress bar set which is causing issues when the window is sized down. I cannot see the floating menu on your site, only the drop down select menu.


    Mandeep Lalli
    Participant

    Hi

    I have re downloaded the file, and it says 4.0.1 and the floating menu still doesn’t work


    Tom ( Support)
    Keymaster

    Hi Mandeep,

    Please can you try out the fix mentioned here. If this still doesn’t work, please get back to me and I will take a full look into this.

    Kind regards,
    Tom


    SocentFr
    Participant
    This reply has been marked as private.

    Tom ( Support)
    Keymaster

    Hi Stephane,

    You seem to have some custom CSS added to your site which is creating a big gap and pushing down your black bar.

    media=”screen”
    @media screen and (max-width: 782px)
    html {
    margin-top: 46px !important;
    }

    html {
    margin-top: 32px !important;
    }

    I recommend having a look through your code and removing this as it is not a standard part of the theme.


    SocentFr
    Participant

    Thank you Tom,

    I do not remember having changed the CSS.
    What section should I look and what value should I put this back to normal?

    St├ęphane.

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