Hello, As of a few weeks ago, my mobile menu for the ePix theme stopped working. When I click on the search, share, or menu icons at the top of my mobile screen, nothing happens. I have tried disabling plug-ins and have not found a solution. I also saw other people in the forum having this problem and haven’t seen a resolution that works for me. Can you please advise. My website is Mindyourartgallery.com Thanks!
I tested your site and indeed, the share, search and menu icons are not working. Can you send over your login credentials for us to check on this further?
I checked your WP Dashboard and it seems like you are still using an older version of Epix theme and Visual Composer. Kindly update the theme to its latest version. Once the theme is updated, you also need to update the Visual Composer that came along with the theme.
I have replied to your issue on this ticket http://acoda.com/forums/topic/site-is-falling-apart/#post-89254
Glad to know that, @ryantheme
Don’t hesitate to contact us if you encounter any issues.
I got a same problem on mobile menu. Then I have updated the ePix theme. But it still doesn’t work. my page: http://www.rafaelwong.net. Thanks!
Can you send over the login credentials of this site rafaelwong.net so we can check further?
You are still using version 2.01. and the latest version is 2.3. Please update the theme to the latest version. You should be able to easily update it from this link: http://rafaelwong.net/wp-admin/admin.php?page=envato-wordpress-toolkit&tab=themes
Once done, update Visual Composer as well to version 4.11.2.
You must be logged in to reply to this topic.