Home / Forums / DynamiX Support / New purchase problem – not recognising purchase code

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  • Karen Revell
    Participant

    I have just purchased the Dynamix theme but am unable to register for support or do an upgrade for the visual composer which has just come through because it says it doesn’t recognise my purchase code. I have checked it several times but have the right code.
    Can someone help. This seems a waste of money of I can’t get support and upgrades.

    Karen

    Raymond Stuwe
    Raymond Stuwe
    Participant

    🙂

    Andy
    Andy
    Keymaster

    Hi Karen,

    To update VC, please follow the guide here: http://help.themeva.com/theme-issues/

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