Home / Forums / ePix Support / No images in responsive theme (ipad/iphone)

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  • Yvonne de Hont


    On mobile devices (like ipad/iphone) I don’t see the photo galleries . Instead I see text like; [postgallery_grid id=.......].
    Can anyone please let me know how to fix this.
    Website (www.yvonnedehont.nl) goed official online on this monday!

    Thank you.

    Tom ( Support)

    Hi Yvonne,

    Nice looking site!

    I have just tested it on my iPhone 5 and all the galleries seem to load up fine. If you are still having issues, I recommend closing down Safari then opening it up again. It should reset the cache on the device.

    Hope this helps.

    Kind regards,

    Yvonne de Hont

    Hello Tom,

    Thansk for your reply. I tested it on also other devices then my own but it didn’t work. So it wasn’t the cached of my device that was the problem.
    But at midnight (LOL) I had an idea. I changed the name of the homepage to some other name and save it. After that I changed it back to Home again and voila.. it’s working. Don’t ask me how but it worked ;-). That’s why it’s is working on your iphone now too. Sorry, but I could not reply sooner to tell you it works.

    Greetings Yvonne

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