August 17, 2017 at 2:33 pm #100103
I would be grateful if you could tell me how to make the pre-formatted headings drop down work in Visual Composer or is that not possible?
At the moment the only way to access the Paragraph Dropdown is when you are in Classic mode.
When using either frontend or backend visual composer in a text box, the drop downs to select different headings simply do not work?
Please let me now if this is an actual problem or if I am doing something wrong?
Thanks a lot, AllanAugust 19, 2017 at 2:39 pm #100124
I checked and tested this on our test site and I was able to access the paragraph dropdown when in FrontEnd editor.
Can you please send over your site’s URL and login credentials so I could test this further from our end?
Regards,August 21, 2017 at 11:00 am #100143This reply has been marked as private.August 21, 2017 at 2:28 pm #100144
I tested this again and was able to access the paragraph dropdown on FrontEdit editor.
If you could send screenshots on the issue, we would appreciate it. Also, what browser are you using?
Regards,August 21, 2017 at 4:56 pm #100151August 21, 2017 at 5:15 pm #100154August 22, 2017 at 9:51 am #100162
Hello I have this problem too…. has it been resolved?
(sorry if I’ve posted this again)August 22, 2017 at 1:46 pm #100169
I have again tested this on multiple computers and on different browsers and it is not behaving that way, Thus, this could be a local issue – a browser issue rather.
You can try to reinstall your browser and try again.
Can you try to reinstall your browser as well and also please send your site’s URL and login credentials so we could test this on our end?
Regards,August 22, 2017 at 4:23 pm #100176
Thank you for your assistance.
Windows 7 Professional, fully up to date, Avast AV.
Process so far:
Uninstalled Google Chrome
Installed Google Chrome with zero extensions enabled.
Logged into my site, still unable to use format / headings in visual composer, both front and backend.
Paragraph formatting works in Classic Mode.
Site is on SiteGround Severs.
Thanks a lot, AllanAugust 23, 2017 at 3:40 am #100187
We’ve actually been getting reports with the same issue. By the way, what PHP version are you currently using?
I will coordinate this with the developer to have this issue check further. I’ll update you once I have an update on this.
Regards,August 23, 2017 at 9:02 am #100189
Checked the Siteground cPanel.
The system default php version is: 5.6.31 which I believe is being used as I have not changed it.
I have options to change to: 7.0.22 , 7.1.8 or go back to earlier 5.5.38
Please advise, thanks a lot, AllanAugust 24, 2017 at 5:39 am #100196
I just purchased the theme tonight. I’ve uploaded everything successfully and installed the recommended plugins. After going through and customizing pages and so on, I noticed my Visual Composer was not working either, After going back to my plugins page, this is what it says:
WPBakery Visual Composer
Drag and drop page builder for WordPress. Take full control over your WordPress site, build any layout you can imagine – no programming knowledge required.
Version 5.1.1 | By Michael M – WPBakery.com | View details
****There is a new version of WPBakery Visual Composer available. View version 5.2.1 details. Automatic update is unavailable for this plugin. To receive automatic updates license activation is required. Please visit settings to activate your Visual Composer. Got Visual Composer in theme? (LINK)
On this page it says:
How to update and receive support if I do not purchase direct license?
In such case you need to wait on your WordPress theme author to update Visual Composer on their side and push it to you. Also support related questions should be addressed to your WordPress theme provider.
Will the updated version be provided? I just purchased the theme tonight.
Thank you!August 24, 2017 at 3:18 pm #100207August 24, 2017 at 10:13 pm #100224
jfennelParticipantThis reply has been marked as private.August 26, 2017 at 2:18 pm #100249
I checked your Dashboard and you are currently using the updated version of YOU theme and Visual Composer.
You just have to disregard the notification for Visual Composer as the plugin will work even without license.
I have also tested the Visual Composer and it works both on FrontEnd and BackEnd editor. If you could send screenshots, we would appreciate it.
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