Home Forums DynamiX Support post masonry grid – more than one wont now work?

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  • #90583

    daz smith
    Participant

    In my test server site here using a one page design I have two post masonry grids in the page – one for portfolio and one for feedback:
    http://www.ebc2016.ebcnet.co.uk/ – all works fine/perfect.

    I cloned (WP Clone) this over to my live site here: http://ebceducation.co.uk

    But whatever I do now I cannot get two post masonry grids to work in a single page – any page. Even when i create a page from new with just two grids in it one loads the others seems stuck on loading circles – see here:

    one grid – http://ebceducation.co.uk/test-grid/ – works fine
    add another exact same grid and it doesn’t work – http://ebceducation.co.uk/test-grid2/

    Any ideas?

    #90602

    daz smith
    Participant

    Guys any help please?

    #90614
    Edcel
    Edcel
    Moderator

    Can you please send over your site’s login credentials so we can test this from our end?

    Thanks!

    #90639

    daz smith
    Participant
    This reply has been marked as private.
    #90665
    Edcel
    Edcel
    Moderator

    Hi @daz_smith

    I tried to login to your WP Dashboard but it seems the password is incorrect. Can you send a new password please?

    Regards,

    #90679

    daz smith
    Participant
    This reply has been marked as private.
    #90702
    Edcel
    Edcel
    Moderator

    Hi @daz_smith

    I checked this site http://ebceducation.co.uk/test-grid2/ and the two masonry actually works. See the screenshot in this link: http://i66.tinypic.com/14cdtur.jpg

    What browser are you using? Can you clear your browser’s cache and re check the site please? If still not working, please send over a screenshot so we can check further.

    Regards,

    #90707

    daz smith
    Participant

    I dont understand how?

    I deleted the cache form my main browser (firefox) and retried and still no joy on any page with more than one grid.

    I then retried the homepage with a grid in portfolio and a grid in feedback and enclose the screen shots from three browsers internet explorer, firefox and chrome – none show a second grid for feedback. Also enclosed is a screenshot from a separate tablet showing the same problem of a non loading second grid using chrome on this tablet.

    images here: https://www.dropbox.com/sh/a8un33x04lzu1q1/AADFAQ9ws2LxwIIFSXhlzT0Ea?dl=0

    Daz

    #90711
    Edcel
    Edcel
    Moderator

    Hi Daz,

    I did multiple tests and it looks like the issue appears sporadically. Sometimes the 2 grids work and sometimes 1 doesn’t.

    Can you please give me permission to disable all your plugins so we check if the sporadic behavior will disappear one none of the plugins, aside from Visual Composer, is interfering?

    Thanks.

    #90722

    daz smith
    Participant
    This reply has been marked as private.
    #90728
    Edcel
    Edcel
    Moderator

    Indeed, even with the plugins disabled, the masonry grid are still behaving sporadically. There seems to be something wrong with this site as you do see the grid working on your other site and I even had 4 masonry grids on our test page and it works seamlessly here: http://testarea.acoda.com/dynamix/portfolio-example-four/

    Are the 2 sites that you own under the same server or not? If they aren’t, can you please check the server’s PHP error logs for http://ebceducation.co.uk/ to check if there is any error that can point to the issue? Also, what is the server’s current PHP memory allocation? Can you try to set it to at least 128MB?

    Thanks!

    #90731

    daz smith
    Participant
    This reply has been marked as private.
    #90740
    Edcel
    Edcel
    Moderator

    That would be a great idea.

    Please update us if you find anything so we can check.

    Regards,

    #90749

    daz smith
    Participant
    This reply has been marked as private.
    #90759
    Edcel
    Edcel
    Moderator

    Hi Daz,

    Multiple masonry grids work on our server and our your other site’s server, so the common denominator is pointing the server as the issue for that site.

    It is best to check the PHP error logs for the server or the PHP memory allocation as it is possible that it is set really low, that is why it is not able to load the second grid

    Thanks!

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