Home / Forums / ePix Support / Problema con Visual Composer y Slide Set Manager

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts

  • Tarsa
    Participant

    Hello!

    The theme does not allow me to use Visual Composer or update it. I tried to do it manually but when active gives an error page . The current version is 3.7.4 visual composer . None of the solutions posed on its website has given me results .

    Captura error Visual composer

    The slide set Manager also allows me to new galleries . Does it have anything to do with the visual composer ?

    This is the view of the slide set manager:
    Slide Set Manager

    The web is http://amoarquitectura.com/

    Can I Help me?

    Hi @tarsa

    Yes it is likely that the issue on Slide Set Manager is related to Visual Composer.

    Can you please send over your site’s login credentials so we can try updating Visual Composer from our end?

    Thanks!


    Tarsa
    Participant
    This reply has been marked as private.

    Hi @tarsa

    We checked your WP Admin and it appears you’re still using an outdated version of Epix theme. Kindly update the theme to version 2.3. Once the theme is updated, delete the old version of Visual Composer and then install the new version that came along with the theme.

    Regards,

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.