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  • Hanriot
    Participant

    Hello,
    I’ve got a problem with the equerry form in my website.
    When I test it it doesn’t work: nothing happen when we do “send”.
    I’m at 1and1 hosting, the address email is from 1and1 too.
    my website is: http://vanessah.fr/contact/
    Hope you could help me.
    Thank you


    Tom ( Support)
    Keymaster

    Hi Hanriot,

    If it will not send, your server may not have the php funtion PHPMail turned on or added to your server. If it is a basic server they may not have added this. I recommend contacting them to ask if it is available or present as they will be able to help.

    This is a standard php function used for any enquiry form on WordPress.

    Kind regards,
    Tom


    Hanriot
    Participant

    Thank you Tom.
    It’s already fixed.
    The probleme was because I installed wordpress in “safe mode” with 1and1 interface, and it’s impossible to use enquiry form in “safe form”.
    So I had to install wordpress in “free mode” to be able to use the enquiry form.
    Have a nice day.


    Tom ( Support)
    Keymaster

    Thats great, thank you for coming back to us.

    If you are happy with the theme, please take a second to rate the theme 5 stars here.

    Much appreciated 🙂

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