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  • Shamim
    Participant

    I am having trouble with the DynamiX contact form on my website http://www.em-techsolutionsinc.com . Sometimes these forms go through (very rarely) but most of the time it comes up with the error “required fields not completed correctly”. I am using valid email addresses so i dont know what seems to be the problem. I attached an image on the bottom.

     

    Any help is appreciated. Thanks!

     

    UPDATE:

     

    I have figured out what is wrong. Apparently if there is any uppercase letter in the form it will not take it.

     

    For example

     

    test@test.com will work

    Test@Test.com will not work and will give you an error.

     

    This is a problem within the email as well as the name field! Is there a way to fix this problem??

     

     

     


    Shamim
    Participant

    I have figured out what is wrong. Apparently if there is any uppercase letter in the form it will not take it.

     

    For example

     

    test@test.com will work

    Test@Test.com will not work and will give you an error.

     

    Is there a way to fix this problem??

    Andy
    Andy
    Keymaster

    Hi,

     

    Email addresses should all be lowercase anyway, they’re not case sensitive.


    Shamim
    Participant

    Some people write the first letter of their name or email address in uppercase. If any letter is uppercase in the Dynamix Contact form the site wont take it. Is there a way that I can have it accept both uppercase and lower case.

    Andy
    Andy
    Keymaster

    Hi,

     

    Edit DynamiX/lib/inc/contact-send.php and locate the following line: (see link below)

     

    http://help.themeva.com/tmp/contact-send.txt

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