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  • AmazonPolska
    Participant

    Hi,

    Hope you are well

    Can I please receive a refund on my purchase as the theme did not contain the add-ins as promised/described therefore it is ‘not as described’.

    I will wait 24 hours for a response before I escalate the issue further.

    Thank you,

    Kind regards,
    Wojtek

    Hi @amazonpolska

    Can you please elaborate what are the missing add-ins?

    Regards,


    AmazonPolska
    Participant
    This reply has been marked as private.

    Hi @amazonpolska

    As explained to the other ticket you raised, the theme comes bundled with Visual Composer. For premium support on the plugin and some other features, that is the time you will purchase a premium license.

    The theme will work with the bundled Visual Composer for the theme. Thus, this is not a reason for a refund.

    Regards,

Viewing 4 posts - 1 through 4 (of 4 total)

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