Home / Forums / DynamiX Support / revolution slider plugin crashes site

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  • bluit
    Participant

    After installing your theme , once the revolution plugin installs, the site will render a blank white page. Removing the revolution plugin fixes the site displaying a blank white page.

    WordPress database error Unknown column ‘advanced’ in ‘field list’ for query UPDATE wp_revslider_css SET settings = ‘{\\”translated\\”:5,\\”type\\”:\\”text\\”,\\”version\\”:\\”4\\”}’, params = ‘{\\”font-size\\”:\\”20px\\”,\\”line-height\\”:\\”20px\\”,\\”font-weight\\”:\\”800\\”,\\”font-family\\”:\\”\\\\\\”Open Sans\\\\\\”\\”,\\”color\\”:\\”rgb(255, 255, 255)\\”,\\”text-decoration\\”:\\”none\\”,\\”background-color\\”:\\”rgb(127, 140, 141)\\”,\\”padding\\”:\\”10px\\”,\\”border-width\\”:\\”0px\\”,\\”border-color\\”:\\”rgb(255, 214, 88)\\”,\\”border-style\\”:\\”none\\”}’, hover = ‘null’, advanced = ‘{\\”idle\\”:[],\\”hover\\”:\\”\\”}’ WHERE id = ’40’ made by include(‘wp-admin/admin.php’), include(‘wp-load.php’), include(‘wp-config.php’), include(‘wp-settings.php’), do_action(‘plugins_loaded’), RevSliderPluginUpdate::do_update_checks, RevSliderPluginUpdate::update_css_styles, RevSliderDB->update

    Hi @bluit

    Can you send over your site’s URL and login credentials so we can test on this further from our end?

    Also, please grant us permission to try installing the Revolution Slider from our end.

    Regards,

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