Home / Forums / ePix Support / Revolution slider suddenly not loading after update.

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  • Ilana
    Participant

    I updated the whiteboard plugin and I was trying to speed up the time between slides and then found that although I could see the progress bar, the slider was no longer loading. Not sure if I messed up a setting, but tried to put all settings back that I changed. I have done all the recommended troubleshooting. It does not seem to be a plugin conflict. It is the slider on the home page of arcor-inc.com Thanks

    • This topic was modified 8 months, 3 weeks ago by  Ilana.

    Ilana
    Participant

    Just realized the slider is showing on mobile devices but without audio, but is not loading on desktops. Trying to see where I can adjust visibility etc??? Seems strange that it was working for months and then suddenly this problem. Maybe these added details will make it easier for someone to advise me.
    Thanks

    Hi @drschraibman

    Can you send over your site’s URL and login credentials so we can check on this further from our end?

    Regards,

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