Home / Forums / You Theme Support / Row Background Slider Not Showing You Theme

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts

  • heli
    Participant

    Hi Edcel,

    Hopefully you can help with the following. I’ve added some images to the background of a row so that they fade between images but unfortunately they aren’t showing up. I’ve done the usual (disabled all plugins, checked that there’s not an overlay colour accidentally added, reuploaded the theme) but no joy.

    The funny thing is that if you access Visual Composer from the front end of the site they work perfectly, it’s only when you view the site normally that they disappear.

    I’ll add the link to the test site and user log in details in a private post below.

    Any help you can give would be greatly appreciated.

    best wishes

    Heli


    heli
    Participant
    This reply has been marked as private.

    Hi @heli

    This should now be fixed. Kindly check your site and confirm.

    Regards,


    heli
    Participant

    Hi Edcel

    Thank you for your help. Unfortunately, although there is now an image showing up as the background to the row, it’s still not showing the other images that are loaded in the “background extras” of the row. I’ve now updated the theme to the very latest version so if you can take another look I’d be very grateful.

    best wishes

    Heli

    Hi @heli

    We are now investigating on this further. We will get back to you once we have more update on this.

    Regards,

    Hi @heli

    This should be fixed now.

    Please check and confirm from your end.

    Thanks!


    heli
    Participant

    Hi Edcel,

    It works perfectly! Thank you for all of your help.

    best wishes

    Heli

    You’re welcome, @heli

    Please don’t hesitate to contact us if you encounter any issues.

    Regards,

Viewing 8 posts - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.