Home / Forums / You Theme Support / Sending email error WP Mail SMTP successful but mail() is fail on Windows Server

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  • ohmani
    Participant

    Hello Support,

    I’m using Windows Server 2016 for website with WordPress but I have a problem with sending email.

    On the Contact us page, we cannot send email. I installed WP Mail SMTP plugin and test email.

    When I setup sending email through SMTP, then sending email is successful but contact us page doesn’t seem to use smtp.

    Or, please help me for setting up enabling mail() function on the windows server 2016.

    So, please assist me to fix it.

    Thank you.

    Hi @ohmani

    This is an issue with your server/hosting environment and not with the theme.

    Please coordinate with your server/hosting support so they can help fix the issue.

    Regards,

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