Home / Forums / ePix Support / Shows menu twice on horizontal tablet view

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
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  • Marinske
    Marinske
    Participant

    Hello

    The menu seems to show all the menu items twice on horizontal tablet view (and maybe also vertical).

    What to do….?

    Hi @jezus

    I do not particularly see the issue from our end.

    Can you please send us screenshots of the issue so we can recheck from our end?

    Thanks!

    Marinske
    Marinske
    Participant

    http://marinos178.178.axc.nl/screenshot/

    Hi @jezus

    I am not seeing the issue at all from our end. I have used Chrome Dev tools to simulate any screen resolution and also tested using an iPad and the issue is not happening at all.

    Have you tested this on multiple devices?

    Thanks!

    Marinske
    Marinske
    Participant

    You are right, these user test video’s show that this problem does not occur at all.

    http://marinos178.178.axc.nl/screenshot/

    The tablet preview in visual composer and my two browers are unfortunately not correct.

    Hi @jezus

    I am afraid this is an isolated issue from your end and it will be really difficult for us to troubleshot if we do not see the issue.

    Regards,

    Marinske
    Marinske
    Participant

    Hi, I hope it was clear that I do not expect you to solve this issue. I just wanted to let you know that you were right. The issue does not occur. And just letting you know that the tablet preview in visual composer and my two browers are unfortunately not correct. That’s all. Thank you.

    Thanks for explaining and for understand, Jezus.

    Please don’t hesitate to contact us if you have other issues.

    Regards,

Viewing 8 posts - 1 through 8 (of 8 total)

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