Home / Forums / ePix Support / Skin Will Not Save

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  • Matt
    Participant

    Coming from Tersus/Torso I am very familiar with customizing the skin, saving it and setting it as default. I can not get a skin to save to save in ePix! I have even gone as far as deactivating the theme and child theme. Deleted all files and folders, cleared cache and history and re-uploaded and activated the themes. Still Nothing, it won’t save!

    Even choosing a premade skin will not save as default skin.

    Just wanting to know if anyone else is having the problems I am?

    combiningpixels.com


    Matt
    Participant

    Hours of my life I will not got back but I found it 🙂
    https://wordpress.org/plugins/wp-subdomains-revisited/

    For those who may have a problem saving a skin, deactivate your plugins one by one till you find the culprit 😉

    Andy
    Andy
    Keymaster

    Hi Matt,

    Always the best method 😉

    What was the plugin that was causing the issue?


    Matt
    Participant

    What was the plugin that was causing the issue?

    Hey Andy,
    It’s listed as a link in my post 😉

    Andy
    Andy
    Keymaster

    Oh wow, I don’t know how I didn’t see that, thanks! 😉


    Matt
    Participant

    Completely fed up with going back and forth deactivating plugins, I’m about to give up on this theme!

    Default skin will not save.


    Matt
    Participant

    This theme needs updated!
    The plugin causing the customizing failure is WooCommerce which I updated today. I can’t move forward with this theme if it is incompatible with WooCommerce.

    Andy
    Andy
    Keymaster

    Hi Matt,

    Do you mean the “Set Default Skin:” option? I’ve just tested with Woocommerce 2.3.2 and it works fine. You are using ePix 1.4.1 right?


    Matt
    Participant

    Andy,

    ePix 1.4.1 although I have ePix child theme 1.o activated, WooCommerce 2.3.2.

    When I go to my wordpress dashboard, appearance, customize nothing saves.
    I choose the skin to edit, make changes to it and select save. NOTHING! It does not save.

    Choose a default skin and it has the same results. NOTHING! It does not save.

    When I go to my plugins and deactivate woo it is then I can make changes that actually save and set a default theme that saves.

    • This reply was modified 2 years, 11 months ago by  Matt.

    Matt
    Participant

    Seems to be working this evening with the latest WooCommerce update 2.3.3

    Andy
    Andy
    Keymaster

    Hi Matt,

    I’m glad it’s working, I think Woocommerce have released about 3 versions in the last few days, so it may have just been a bug on their end.

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