Home Forums DynamiX Support Slide Set Manager

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  • #83616

    xzyla
    Participant

    The slide set manager no longer shows my images and there is no way to modify or create a new slide set. This feature is not working properly.

    I need help soon on this.

    Thank you for your time

    #83623
    Andy
    Andy
    Keymaster

    Hi,

    Are you using the latest version of the theme DynamiX 5.0.2. It’s working fine on the test servers, so it’s either the theme version or a plugin which is causing it to fail. Please try disabling all plugins apart from Visual Composer to see if that has any affect.

    #83636

    floopty
    Participant

    Hi Andy –

    I’m having the same exact problem with the new update… however, my troubleshooting has narrowed it down to it happening when 1 slide image in the slide set manager is used. If I use multiple slides, then this issue disappears. Any help is greatly appreciated – I have a lot of slide sets with 1 image.

    and yes, I am using the latest version of everything

    Thank you

    • This reply was modified 2 years, 8 months ago by  floopty.
    #83648

    xzyla
    Participant

    I attempted to update the theme to version 5.0.2 but received the error “Fatal error: Call to undefined function vc_shortcode_custom_css_class() in /homepages/35/d247904684/htdocs/wp-content/themes/DynamiX-2015/vc_templates/vc_row.php on line 35”

    I deactivate all the plugins with no success to fix the slide set manager. You can view a screenshot of what I am seeing in one of the slide sets that was created at https://www.dropbox.com/s/j21w9n94eoo2cgu/slide-set.png?dl=0

    I am not seeing any thumbnails or any way to manage any of my slides. Please help.

    Thank you for your time.

    #83663
    Andy
    Andy
    Keymaster

    @floopty – are you using DynamiX 5.0.2? If you are, please try this fix here: http://acoda.com/forums/topic/dynamix-5-slide-not-showing-stage-add-gallery/#post-66977

    @xzyla – you need to update Visual Composer, please follow the guide here: http://acoda.com/troubleshooting-guide/

    #83667

    xzyla
    Participant

    Andy — thanks for the info. I followed the instructions of deactivation and deleting Visual Composer and then installing it again. I also deactivated all plugins in case of any conflicts.

    Still does not work for me. I can see a small “flash” of the correct manager with the thumbnails for a second but then loads the page I sent you a screenshot of.

    Please help. This manager is controlling most of my web sites images and links and I am unable to make any changes.

    Thank you.

    #83668
    Andy
    Andy
    Keymaster

    Can you post your WP login details and I’ll take a look for you ( only myself will see them as you created the topic ).

    #83670

    xzyla
    Participant

    I attempted to load the updated visual composer plugin (and Dynamix 5 theme) but it really damaged the site. I appreciate your help.

    Thank you.

    • This reply was modified 2 years, 7 months ago by Andy Andy.
    #83692
    Andy
    Andy
    Keymaster

    Hi,

    I switched to DynamiX 5 and updated the VC, it appears to be okay, can you confirm? I had to set the “Menu” again because you’re using a different folder name for the DynamiX theme. Apart from that, it appears to be okay?

    #83697

    xzyla
    Participant

    Thank you so much, I am very appreciative. One last thing… How do I get the body font back? It is not the same as it was and would like to change it. I tried Open Sans but it does not change. And what about changing the font size?

    Thank you

    #83698

    xzyla
    Participant

    Never mind. I found this feature in Appearance.

    Have a nice day.

    #83717
    Andy
    Andy
    Keymaster

    You’re welcome, have a nice day too!

    #83731

    floopty
    Participant

    Hi Andy –

    I added the java script code as you suggested, but I still cannot display less than 2 slides in the Slide Set Manager…. if I do, then a white box will be displayed for the user. I have ver. 5.0.2 installed. Oddly, this has never been an issue before. Any further help is greatly appreciated.

    Floopty

    • This reply was modified 2 years, 7 months ago by  floopty.
    #83753
    Andy
    Andy
    Keymaster

    Hi Floopty,

    The code seems to work for others. Can you post a link to your site please.

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