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  • Jenna Borkenhagen
    Participant

    Is there a problem with the slide-set manager not working? When I add a slide show manager I created to a page and then click refresh I get the error “500 Internal server error”


    Tom ( Support)
    Keymaster

    Hi Jenna,

    It won’t be anything directly related to the slideset, it sounds like you don’t have enough WordPress or suhosin memory on your site. There is a simple way to change these.

    WordPress memory guide

    If that doesn’t work, try upping you suhosin value value on your server. You will need to ask them to increase to the following suhosin value:

    suhosin.post.max_vars = 5000
    suhosin.request.max_vars = 5000

    Most servers have a higher value by default, the odd one or two are too low.

    If you are still having problems, please reply with your login details and I will take a further look for you.

    Kind regards,
    Tom

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