Home / Forums / ePix Support / slow process by the woocomerce shop

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  • Lagertechnik

    hi support team, i have problems regarding the speed of the site especialy by the check in the shopping process , shopping basket and check out process. They need so long time. if i put one part in the shopping card its need so long time. The buy process need sometimes 40 – 50 secounds. Are that maybe a problem by the settings ?? Can you pls check this asap. Best wishes
    The site are http://www.braun-fotodesign.de You need the login dates ??

    Tom ( Support)


    You have a very strange set up of your WordPress site. When you click a page, for some reason there is a /index.php file directory in front of the page, like this http://www.braun-fotodesign.de/index.php/vita/

    As there are no major errors on your site, I can only think that this is the reason for your slow site.

    Exactly what settings are inputted at Settings > General > Site URL and WordPress URL?

    If you are still having issues, please set your reply to private and provide your URL/login details so I can take a further look for you.

    Kind regards,

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