Home / Forums / ePix Support / The uploaded file exceeds the upload_max_filesize directive in php.ini.

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  • Author
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  • Alan Weybourne
    Participant

    Hi I’ve just purchased this theme from you and when I tried to install it I get this message.

    The uploaded file exceeds the upload_max_filesize directive in php.ini.

    Unfortunately this means nothing to me. Can you please advise me as to where to go from here?

    Is it something I’m doing wrong or do I have to get help?

    Thank you
    Alan Weybourne


    Tom ( Support)
    Keymaster

    Hi Alan,

    It looks like you are trying to upload the theme via the WordPress admin. Since WordPress restrict the file size you can upload you will need to either use the Envato theme installer or use FTP to upload the theme. For more information, please see the documentation here.

    Kind regards,
    Tom


    Alan Weybourne
    Participant

    Hi Tom

    Thank you for your quick response. I do appreciate it. I will do as you suggest and let you know how I get on.

    Thank you again. Brilliant support for a great theme.

    Alan Weybourne

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