Home / Forums / DynamiX Support / The "visual Composer" does not work.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts

  • mariouli
    Participant

    Hi.
    The “visual Composer” does not work.

    I need a quick response.
    Thank you.

    Hi @mariouli

    Can you please elaborate on what you mean by “Visual Composer is not working”? Please kindly send over your site’s URL and login credentials so we could personally test this from our end?

    Regards,


    mariouli
    Participant
    This reply has been marked as private.

    mariouli
    Participant
    This reply has been marked as private.

    Hi @mariouli

    The login you sent is not working. Can you check please and send us the correct login credentials?

    Also, what type of browser are you using?

    Regards,


    mariouli
    Participant
    This reply has been marked as private.

    Hi @mariouli

    I checked your Dashboard and it appears you are still using an older version of Dynamix theme. Kindly update your theme to version 5.3. Once updated, delete the existing Visual Composer then re install the latest version via Appearance > Install Plugins

    Regards,


    mariouli
    Participant
    This reply has been marked as private.

    You’re welcome, @mariouli

    Let us know if you need further assistance from us.

    Regards,

Viewing 9 posts - 1 through 9 (of 9 total)

You must be logged in to reply to this topic.