Home / Forums / DynamiX Support / Theme options stopped working (still)

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  • Dynamix
    Participant

    Dear Dynamix,

    After your suggestion to both update both wordpress and dynamix to their newest versions the same issues re-appear:

    1. Visual composer won’t work after. Even after re-install. It won’t show up on pages and posts anymore either.
    2. The slide set manager still doesn’t show it’s input screen where you can insert media into the slide set drop area.
    3. Theme options don’t show at all(!) when navigating to Dynamix’ theme options.
    4. There is a cross (X) at the top left of the website now, together with an icon for mobile menu’s (three horizontal stripes)

    URL: http://goudenbordjes.nl/

    One thing I happen to know is that their database is really large in mb’s. About 5+ mb’s which I know it shouldn’t be most of the time… Could it have to do something with the database being overloaded?

    Thanks in advance


    Tom ( Support)
    Keymaster
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    Dynamix
    Participant
    This reply has been marked as private.

    Tom ( Support)
    Keymaster

    Hi Tim,

    Some users have caching plugins which effectively have a copy of your site that the browser sees without needing to download all the content again. If things are changed, it will still show the cached version.

    1. Visual Composer seems to be working fine, exactly what issues are you having with it?
    2. You will need to upload the images through the Media section before selecting it within the Slide Sets.
    3. The Theme Options seem to work also.
    4. This also seems to be fixed.

    Can you confirm that these have been fixed?

    Kind regards,
    Tom


    Dynamix
    Participant

    Hi Tom,

    We did a full re-install of both browsers and the theme back-end seems to be working fine now! Thanks for your help on this.

    Kinds regards,

    Tim


    Tom ( Support)
    Keymaster

    Thats great, glad things are sorted.

    If you are happy with the theme, please take a second to rate the theme 5 stars here.

    Much appreciated 🙂

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