Home / Forums / You Theme Support / transparent header not working

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  • Wedcompany
    Participant

    Transparent header menú is not working, in spite that it is correcly configured in the theme options
    it is not visible http://you.acoda.com/transparent-header/
    this does not work, can you help me?

    Hi @wedcompany

    Can you send over your login credentials so we can check on this further?

    Regards,


    Wedcompany
    Participant

    Nombre de usuario: test

    Para establecer la contraseña, visite la siguiente dirección:

    <http://ar.tripea.me/wp-login.php?action=rp&key=TF5vOAVP3GI8JiBHAAe8&login=test&gt;

    http://ar.tripea.me/wp-login.php

    Hi,

    My apologies for the delayed reply.

    Can you please reset the password as I have forgotten the password I set using the link you gave?

    Regards,


    Wedcompany
    Participant
    This reply has been marked as private.
    This reply has been marked as private.

    Wedcompany
    Participant

    Hi! i need to finish my proyect today!
    This is the news Password:
    vV!B4j^6D#8vnEbyceIG*kuE

    Regards!


    Wedcompany
    Participant

    Plisssss, help me!

    Hi,

    The transparent header should now be working on your site. However, there seems to be a layout issue with your site. Are you currently working on this one? It looks like the Visual Composer shortcodes are broken causing the issue. It is best to restore a backup of the site when we can setup the Theme Options to make the transparent floating header work again just as we did now.

    Regards,


    Wedcompany
    Participant

    If I restore i do lost the things i’ve done?

    if not, can you restore for me?

    Thks in advance!

    We will not be able to restore the site as we do not have a backup of it but as I checked, the site’s layout now seems to be fixed.

    Transparent Header should now work for your site as I have made the change needed on the settings: http://ar.tripea.me/

    Please check if that is what you want to achieve.

    Thanks!

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