Home Forums You Theme Support Trouble uploading You theme to WordPress

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #93170
    MartijnHeinsius
    MartijnHeinsius
    Participant

    Hi,
    I purchased and downloaded the You theme, but wordpress won’t let me upload it. It says: “Are you sure you want to do this? Please try again”.

    I downloaded 2 different zip files from themeforest:
    1)all files and documents
    2)installable worpress file only.

    Both fail to upload. What can I do? Thank you

    #93181
    Edcel
    Edcel
    Moderator

    Hi @martijnheinsius

    Can you send over your site’s URL and WP login credentials so we can test and check on this further? Also, please include your FTP login as well.

    Regards,

    #93182
    MartijnHeinsius
    MartijnHeinsius
    Participant
    This reply has been marked as private.
    #93198
    MartijnHeinsius
    MartijnHeinsius
    Participant
    This reply has been marked as private.
    #93204
    Edcel
    Edcel
    Moderator

    Hi @martijnheinsius

    Can you try to disable all the plugins and once disabled, try to download YOU again. If still not working, please upload the zip files via FTP and send over your FTP login credentials so we can try to install manually the theme from our end.

    Regards,

    #93206
    MartijnHeinsius
    MartijnHeinsius
    Participant
    This reply has been marked as private.
    #93217
    Edcel
    Edcel
    Moderator

    Thank you for your suggestion, @martijnheinsius. We will consider that in future releases.

    Regards,

    #102603

    Melissa
    Participant

    I am having this same issue. I have used the DynamiX theme several times now and never had a problem but now I can’t seem to upload it to a new site.

    #102619
    Edcel
    Edcel
    Moderator

    Hi @romanom03

    I have sent a reply to the other ticket http://acoda.com/forums/topic/uploading-you-theme/.

    Please keep correspondence to that ticket so we could easily keep tract the issue.

    Regards,

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